A/V Technician Admin

Job Description/Skills:
Location: This position requires the candidate to be on-site in Renton, WA, 5 days a week.  

A/V Telecommunications Associate Admin: 

• Assist in setup and management of AV equipment for company events and internal communications
• Operate technical aspects of internal communications broadcasts and live event meetings
• Familiarity with video production equipment and streaming technologies a plus
• Partner with vendors to coordinate installation and maintenance of specialized conference rooms and equipment
• Willing to work with senior leadership when necessary to fix video conferencing issues in conference rooms under time pressure.
• Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repairs
• Follow intake process to get work/tasks into Jira for Sprints/Interruptions as needed.
• Partner with Producer to ensure work is properly captured and scheduled. 
• Partner with Producer regarding any incoming Projects to capture work efforts and plan against current work.
• Complete work within Jira as documented.

• KB Documentation
• Write Internal and External KB’s as needed regarding tools, processes, troubleshooting and implementation of technologies, etc.
• Write processes and training on Zoom/Teams/AV equipment
• KANBAN
  • Utilize Jira KANBAN board to organize tasks/stories
  • Update Jira KANBAN items to reflect against current and future Sprints/Work Efforts/Road Mapped items
  • Jira Review
  • Review Story items/Tasks in backlog to ensure proper work representation

Pay Range: $30.00 – $37.00 per hour, depending upon experience.
Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.