707 S Grady Way, Suite 600 Renton, WA 98057

Sr. BA (ERP) – 6150

Remote, WA

Posted: 2022-05-03
Job Type: Direct Hire

Job Description

The Sr. Business Analyst works as part of the IT Business Applications team working to identify, define, and support delivery of processes and solutions within Microsoft Dynamics Business Central (ERP), Dynamics CRM, and Business Intelligence platforms. These robust systems help enable the business and internal end-user communities to manage and support our customers successfully and efficiently. In this role you work directly with business stakeholders, end-users, technology partners, and solution developers. 


You will help drive the identification and scoping of solutions, determine solution feasibility, support development of business/functional requirements, and work directly with ERP development and other technology resources to ensure delivery of solutions that meet agreed to specifications and requirements. This position will also play a key role in identifying and executing on our strategic roadmap as it relates to next generation business capabilities supported by technology. 



·      Be an authority and subject matter expert within your area(s) of focus, specific to sales/marketing or finance/accounting.

·      Develop and maintain a detailed understanding of business processes and applications, customer needs and priorities.

·      Identify both business and technical opportunities specific to area of focus (e.g., leveraging of new features, new integrations, optimized business process, gap analysis, etc.)

·      Collaborate with business stakeholders to define and document business requirements. This may include conducting end-user interviews, process mapping, and other requirements-gathering methods.

·      Become an expert in the capabilities of current and future software solutions our client may employ.

·      Document functional requirements utilizing various techniques including use cases, data flow diagrams, swim lanes diagrams, process/workflow diagrams, screen mock-ups, etc.

·      Work with the Technology Program Team to evolve best practices around project delivery, documentation templates, and communication.

·      Support assigned configuration or analysis activities specific to your area of focus.

·      Facilitate and/or participate in solution testing (e.g., Beta, UAT) and related issue management.

·      Prepare assigned project and end-user documentation, system configuration documentation, and related technical reports.

·      Manage engagement with third party vendors supporting your area of focus.

·      Work cross-functionally with peers to identify opportunities across systems and/or shared workflows.



·      5+ years analyzing functional capabilities of an ERP solution (e.g., Microsoft Dynamics NAV/Business Central, Oracle, SAP, NetSuite, or like solution) OR similar experience in a CRM/Martech solution.

·      4+ years of Finance-Accounting experience, experience with supporting Finance-Accounting in a Business Analyst role or similar experience with Sales/Marketing

·      Working knowledge of data and process mapping and modelling methodologies

·      3+ years of Project Management, Sr. Business Analyst, or related experience required.

·      Experience with Binary Stream subscription billing suite preferred.

·      Experience using MS SQL preferred

·      Experience with data visualization tools such as Microsoft Power BI, Tableau, or like solutions

·      Proven experience in software evaluation, selection, and implementation

·      Experience with supporting back-office systems focused on financial/operational business functions.

·      Strong written, interpersonal, analytical, and oral communication skills

·      Ability to drive definition of improvements based on business needs.

·      Familiarity with agile development practices and methodologies

·      Ability to effectively prioritize and execute tasks in a high-pressure environment.

·      Ability to work toward and achieve scheduled deadlines.

·      Ability to conduct research into issues and solutions as required including ROI analysis.

·      Ability to present ideas and data to varied audiences at all levels of the organization.

·      Highly self-motivated and directed, with keen attention to detail.

·      Comfortable working with a skilled technical environment with rapid changes in direction and environment

·      Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills

·      Comprehensive knowledge of systems development lifecycle including business analysis, requirements development, cost benefit analysis, change management, process reengineering, use cases, user acceptance testing, data migration, user training and ongoing systems support.


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