707 S Grady Way, Suite 600 Renton, WA 98057

Product Owner – 6258

Issaquah, WA

Posted: 2022-08-05
Job Type: Contract To Hire

The Technical Product Owner will partner with Product Management Leads and Technology Operations stakeholders to translate product strategy and problem solving into a detailed, prioritized backlog of user stories. The Technical Product Owner will collaborate with an agile delivery team to implement, measure, and learn from the improvements they have made. The Technical Product Owner manages execution of the Technology Operations services and delivery roadmap for our client that are aligned to KPI's that measure the objectives of both internal and external stakeholders.

The Technical Product Owner also serves as the scrum master for their delivery teams by enabling the team to self-organize, remove impediments and foster an environment for high-performing team dynamics, continuous delivery, and continuous improvement.

The candidate chosen for this position will be working with technical Technology Infrastructure Operations teams. These teams will focus on delivering high quality Technology services to a rapidly growing business and Technology Department. The Technical Product Owner does not coordinate break fix/on-call activities.

Job Duties/Essential Functions

? Supports Technology strategy by forming a backlog of features and user stories for use by the delivery team.

? Delivers and communicates service-related requirements to delivery team(s).

? Delivers agreed upon services in line with roadmap through effective management of delivery teams, testing, documentation etc.

? Articulates requirements for each user story with detailed acceptance criteria.

? Effectively uses data and insights from multiple sources that benefits the business and our members. ? Constantly pursues incremental delivery by looking for ways to meet business goals and learn from members and end users through frequent, measurable enhancements.

? Works collaboratively and uses best practices with the delivery team to support backlog refinement, sprint planning, and long-term release planning.

? Monitors and improves service health.

? Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts.

? Prioritizes and resolves issues and defects through collaboration within the delivery team and across the organization.

? Seeks to improve processes across the entire product team.

? Seeks to improve processes across the delivery team by using retrospectives to inspect and adapt.

? Effectively communicate with team members, stakeholders and levels of management.

? Stays current on Product Ownership and apply product development and agile delivery practices.


Experience, skills, education & licenses/certifications Required:

 ? 3+ years current experience working within a complex Technology Operations environment

? 3+ years experience with creating documentation for communication with varied audiences

 ? 2+ years experience working alongside formal compliance programs (PCI, CCPA, SOX)

? 1+ years current experience working on a Scrum and/or Agile team

? 1+ years experience working with 3rd party Technology vendors/consultants coordinating professional services

? Deep understanding of business requirements elicitation pursuant to specific programs/projects involved

? Proficient in requirements gathering, business modeling, project scoping, and use case creation

? Proficient in writing non-functional requirements

? Expertise in utilizing standard documentation tools/utilities

? Familiarity with networking, storage and compute technologies and support practices

? Deadline oriented and capable of self-management.

? Strong work ethic, demonstrated attention to detail, excellent time management and organizational skills.

? Ability to work both independently and within a close team environment.

? Ability to listen to and understand business needs. Recommended:

? Experience with Kanban methodology a plus

? Experience with Microsoft technologies

? Experience with Azure technologies

? Experience leveraging ServiceNow

? Knowledge of modern application architectures and CD pipelines

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