Senior Program Manager

Job Description


As a Program Manager in the Business Transformation Organization, you will be responsible for the successful implementation and integration of large enterprise-wide initiatives, technology systems, and/ or programs supporting Re-platform initiatives. In this role, you will lead project managers through work plan development and all aspects of managing the work, including ensuring key milestones are clearly defined and met developing mitigation plans as needed, while managing multi-million-dollar project budgets.

Our Client is seeking a candidate that has experience supporting the development of customer’s market strategy, ensuring alignment with enterprise objectives across multiple lines of business and functional areas. In this role you will direct current state analysis and future state redesign of sales processes including lead management, rating, and quoting. There will be opportunity to lead a variety of initiatives including platform implementations to support this critical function and deliver on corporate level KPI and goals.


  • Ensure alignment with related Strategic Initiatives including Business Architecture, Enterprise Architecture, Re-Imagine and Re-Balance
  • Manage and provide leadership to multiple closely related and large-scale enterprise-wide initiatives at client
  • Advise senior leadership on the project or initiative planning process, tracking, and implementation of key enterprise-wide strategic initiatives
  • Consult and work with executive management to identify key business issues, outline strategic alternatives, and recommend effective solutions
  • Oversee all project activities and executes on strategic plan deliverables
  • Responsible for program roadmap including definition, development, management of the budgets and oversees project plans for all projects identified by senior management
  • Work closely with leadership and associated teams to design, implement, and operate new programs and/or enhancements
  • Lead and motivate teams and maintain high quality cross-group relationships
  • Increase team performance and inter-departmental collaboration
  • Partner with leaders to prepare and deliver for key meetings or presentations for various internal and external audiences
  • Develop and put forward staffing and budget plans
  • Track program/project progress against approved budgets


  • Bachelor’s degree in business, healthcare, technology systems, related field, or 4 years work experience
  • 7 years of project and/ or portfolio management experience
  • Experience managing complex portfolios
  • Experience working with customer relationship management (CRM) tools
    • Microsoft Dynamics is preferred

Reference Number: 5254