Scrum Master

Job Description


As a Scrum Master, you will be responsible for being the facilitator for 2-3 teams while embodying and modeling Agile values and principles. You will be expected to hold the standard Scrum events, assist Product Managers with achieving a well-refined backlog, removing impediments, and empowering your team(s) to continually evolve.


Service to the Product Manager

  • Ensures that goals, scope, and product domain are understood by everyone on the team to encourage the delivery of high-quality, high-value products
  • Coaches on the techniques for effective product backlog management
  • Helps the team understand the need for clear and concise product backlog items
  • Ensures the Product Manager knows how to arrange the product backlog to maximize value
  • Utilizes feedback and metrics to identify areas of opportunity helping the team to develop quicker service delivery and continuously improve by utilizing feedback and metrics to identify areas of opportunity
  • Contributes to the development of release plans with data and insight
  • Helps the Product Manager understand value-based prioritization in an Agile environment

Service to the Team

  • Facilitates Agile events, coaching the team to on self-organization and working cross-functionally
  • Helps the team to make measurable, continuous improvements by using metrics
  • Establishes and maintains planning and tracking artifacts and tools
  • Helps the team to reliably deliver high-quality, high-value products
  • Removes impediments to the team’s progress, including working with peers to resolve cross-team impediments
  • Measures and diagnoses team performance and provides transparency to team process and progress
  • Help the team Understand value-based prioritization in an Agile environment

Service to the Organization

  • Partners with management (including engineering, design and product) to identify opportunities to build high performing teams to plan, build and deliver process
  • Establishes and maintains team metrics which provide a comprehensive view of team health
  • Leads and coaches the team in its Scrum adoption
  • Works with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
  • Trusted representative of Team members and leaders


  • Bachelor’s degree with a focus in Information Management, Computer Science, Business Administration, or a related discipline.
    • 2 years of additional experience as described above can be in lieu of this Bachelor’s degree requirement.
  • A minimum of 3 years of technology industry and customer-centric applications experience
  • A minimum of one year as a Scrum Master.
  • Comprehensive understanding of Scrum
  • Excellent interpersonal skills and the ability to work with diverse personality types
  • Ability to understand technical issues at a high level
  • Strong communication, organization, and facilitation skills
  • Ability to lead and coach the team to reach their highest potential
  • Collaborative approach to driving decisions
  • Strong analytical and problem-solving skills with high attention to detail
  • Certified Scrum Master (CSM) preferred

Reference Number: 5391